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Evaluation of Online Learning: An Empirical Investigation on Lecturers’ and Students’ Perceptions in Higher Education

. M. Zaki Tadris IPS, Faculty of Education and Teachers Training, Universitas Islam Negeri Mataram, Jalan Gajahmada 100 Jempong Baru, Mataram, West Nusa Tenggara, Indonesia.


Abstract

This study was aimed to investigate the lecturers’ and students’ perceptions of the implementation of online learning at State Islamic University of Mataram as the result of the new normal era, which later the result could be used to evaluate the weaknesses. This study employed quantitative approach with survey design. The subjects of this study were 69 lecturers and 1488 students. The ten items in questionnaire were administered online with the cooperation of Quality Assurance Unit (QAU) in the university. The result stated that 1) both lecturers and students had overall equal perceptions toward online learning, as shown by 88.3% lecturers’ satisfaction score and 87.1% for students; 2) there were high percentage gap in term of the preparation of online attendance form where the students’ satisfaction was higher than the lecturers and in term of lecturers’ online class design which demanded students to be more active; and 3) both subjects stated the online class should be accompanied with students’ comprehension measuring instrument. Thus, this study implies the urgency to evaluate the low scores items in survey to escalate the quality of online learning in higher education and the enrichment of survey items in further study is needed.

 

Index Terms: evaluation; online learning; higher education; quality of education; quality assurance; lecturers and students’ perceptions; new normal era 

 

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