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The impact of human resource training on the growth of Egyptian tourism (Case Study)
Human resource training is considered one of the most important drivers of tourism sector development in Egypt, as it contributes to improving service quality, enhancing employees’ ability to communicate effectively, and enriching their historical and cultural knowledge, which is directly reflected in tourist satisfaction and a positive tourism experience. As the level of employee training increases, tourism institutions become more capable of competing at both local and international levels, leading to the attraction of more visitors and an increase in tourism revenues, thereby supporting sustainable economic growth. This study aims to measure the impact of human resource training on tourism revenues in Egypt, based on the assumption that developing employees’ skills enhances service quality and increases tourist satisfaction, which is directly associated with higher numbers of visitors and increased sector revenues. The results indicate that the reliability coefficients of all study variables ranged between 0.91 and 0.93, reflecting a high level of internal consistency, while descriptive analysis revealed respondents’ agreement on the effectiveness of recruitment, training, and motivation practices in supporting the growth of the tourism sector, with mean values ranging from 3.59 to 4.07. One of the most significant findings of the study is the existence of a strong and positive relationship between human resource training and the growth of Egyptian tourism, as training explains 78.7% of the variance in tourism growth, with training and development dimensions having the greatest impact, followed by motivation and recruitment. This confirms that investment in human capital represents a fundamental pillar for enhancing the tourism sector’s growth capacity and achieving improved financial performance. Accordingly, the study recommends strengthening recruitment and selection processes through clear criteria to ensure the selection of qualified personnel, developing continuous training programs aligned with the needs of the tourism sector, adopting effective incentive systems, and implementing fair performance evaluation mechanisms to improve employee efficiency and service quality, as well as adopting sustainable strategies for investing in human capital to support the growth of Egyptian tourism and enhance its competitiveness.
Keywords: Human Resources; Tourism Sector Growth; Training and Development; Motivation and Performance Appraisal
