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The Role of Effective Interprofessional Communication in Improving Healthcare Performance: Insights from Public Hospitals in a Developing Health System
Healthcare organizations operate in complex environments that require effective coordination among diverse professional groups to achieve high levels of performance. In this context, interprofessional communication is widely recognized as a critical organizational mechanism that supports information exchange, coordinated care, and collective decision-making. Despite growing scholarly interest, empirical evidence on the relationship between interprofessional communication and healthcare performance in developing health systems remains limited.
This study examines the role of effective interprofessional communication in enhancing healthcare performance within public hospitals operating in a developing health system. A quantitative, cross-sectional research design was employed, and data were collected from 350 healthcare professionals working in Syrian public hospitals. Interprofessional communication and healthcare performance were measured using a structured questionnaire, and the data were analyzed using descriptive statistics, reliability and validity tests, correlation analysis, and regression analysis through SPSS.
The findings indicate moderate levels of both interprofessional communication and healthcare performance. The results further reveal a positive and statistically significant relationship between interprofessional communication and healthcare performance, with regression analysis showing that interprofessional communication explains approximately 27% of the variance in healthcare performance. These findings highlight the importance of strengthening communication practices as a cost-effective strategy for improving healthcare performance in resource-constrained public hospitals.
Keywords: Interprofessional communication; Healthcare performance; Public hospitals; Developing health systems.
