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EFFECT OF MENTORING ON THE QUALITY OF EMPLOYEE PERFORMANCE IN ANAMBRA STATE CIVIL SERVICE
Mentorship provides opportunity for a more knowledgeable person to guide and coach a less knowledgeable person to acquire more skills to develop their talents. Mentoring involves discussion, coaching, training counseling and supervision of less experienced staff to nurture and groom their skills and talents. The study examined mentoring and employee development (A study of Anambra state civil service, Awka. Specifically, the study seeks to ascertain the effect of coaching on the growth and development of critical skills needed by employees in Anambra State Civil Service. Determine the effect of mentoring on the quality of employee skills in Anambra State Civil Service. Ascertain the effect of supervision in use in Anambra State Civil Service on employee ability to fit future roles and to identify the training and counseling on employee performance in Anambra State Civil Service. The study adopted survey research design. The study was carried out in Anambra State. The chi-square and inferential statistics was used to test the hypotheses at a varying degree of freedom (df) and 0.05 level of significance. The result of the study revealed that coaching has positive and significant effect on the growth and development of critical skills needed by employees in Anambra State Civil Service. Supervision has effect on the quality of employee skills in Anambra State Civil Service. Training in use in Anambra State Civil Service has effect on employee ability to fit future Roles counseling is a challenge on employee duty in Anambra State Civil Service. The study therefore concludes that mentoring has positive and significant effects on employee development in Anambra state civil service, Awka. The implication is that succession management has improved the growth and development of critical skills needed by employees in Anambra State Civil Service. Amongst the recommendations were that Anambra state civil service, Awka should ensure a flexible succession management process by avoiding heir apparent designations, frequently updating lists of high potentials based on project-based performance, and succession decisions should be based on a diverse pool of candidates. Anambra state civil service, Awka should ensure active manager participation in the organization’s method of identifying and codifying high potential employees.
Key Words: Mentoring, Employee Performance, Anambra State, Civil Service
