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AWARENESS ABOUT E GOVERNANCE SERVICES: A STUDY WITH SPECIAL REFERENCE TO THOOTHUKUDI DISTRICT OF TAMILNADU

. Dr. M. NEELA DEVI Assistant Professor of Economics, V.O.Chidambaram College, Thoothukudi 628 008 Affiliated to Manonmaniam Sundaranar University, Abishekapatti, Tirunelveli – 627012, Tamil Nadu, India.


Abstract

Better information means more power in the hands of the people. Rural development has benefited greatly from the use of ICT in recent years. Advances in information and communication technology (ICT) can be used to empower rural residents by providing them with relevant information and services. Many rural e-governance programmes have had significant positive results, highlighting the potential of such initiatives in advancing rural development. On the other hand, rural areas face several challenges when it comes to providing services via electronic means. The goal of Digital India is to transform India into a knowledge-based economy and a technologically advanced society. Public awareness of e-government services and problems with public use of e-government websites are being examined in Thoothukudi, a Tamilnadu district. The primary data was collected from 175 respondents in a random sampling procedure. It was possible to obtain secondary data from a variety of sources, such as research reports and journals and libraries and magazines. Analyses were conducted using percentages, mean, correlations and chi-squares. According to the study, there is a significant association between knowledge of e-governance services and socio-economic characteristics like gender, family income, family size, and marital status at the 5% level with a P-value of less than 0.05. Sample respondents were found to have a strong connection between their internet access and their understanding of e-governance. E-governance can be promoted through various means, such as public service announcements television and newspaper ads, to raise the general public's awareness of the concept. On the other hand, promotional materials should be clear about the services offered to the public.

Keywords: e-governance, well-being, Digital India, public policy information, employment and business opportunities.

 

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