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THE EVOLUTION OF GOOD GOVERNANCE USING THE INTERNET IN E-ADMINISTRATION AND E-GOVERNANCE

. NOOR UL AIN USMANI & DR. MUSTAFA HYDER


Abstract

This is the e-century enriched with information technology bettering life many folds than ever. E-government is a gift of information technology, which is integral to every aspect of contemporary life. This technology can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management. Less corruption, improved transparency, greater convenience, income growth, and/or cost reductions may follow.

This paper wanted to explore how the internet and its services can play their role in governance and predict its importance and versatility in the shape of e-administration. Using the concept of modern administration and functional simplification the research proposes evidence in support of the argument that e-administration and e-governance are adding value to public sector service delivery and therefore should be preserved and enhanced when internet governance applications are implied. It also pays the attention to establishing the relationship between e-governance and e-administration and correlates each other with the help of different case studies within the context of Pakistani government sector organizations to illustrate modern administrative practices that include Pak Railway e-ticketing, Pakistan Post, and NADRA e-Sahulat.

Success is a journey, not a destination. This is applicable to governments also. With their emergence, information, and communication technologies (ICTs) have contributed to global expansion, growth, and possibilities. ICT has led to the creation of new dimensions of social and economic progress of governments and countries worldwide. The paper also investigates how ICTs and the Internet help to improve government effectiveness. Good governance is a transparent, accountable, and participatory way of governance. It seeks to make it possible for an organization to carry out its duties and achieve its objectives and is efficient and equitable in ensuring and supporting the rule of law as well as progress in the economic, social, and political realms of a country.

Keywords: e-governance, e-administration, modern administration, good governance, ICT.

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