The study aimed to explore the impact of information security on the confidence of information system users in the Syrian tourism sector. In this study, the quantitative descriptive approach was adopted to describe the studied phenomenon related to the studied variables. The analysis was conducted on 396 data obtained by simple random sample.

The study results showed varying significant effects of information security dimensions on user trust, security regulation and security policies having the greatest impact, while individual security had an inverse effect, information maintenance had a weak effect, and asset control had no significant effect. The results confirmed that information security policies are a fundamental pillar of building trust, whether through access and authorization policies, two-factor authentication, encryption, ongoing employee training, or data backup.

The outputs of the current study offer several recommendations for decision-makers in the tourism sector, highlighting the potential for leveraging information security as a competitive advantage to enhance the position of Syrian tourism in regional and international markets.

Keywords: information security, user trust, information systems.

JEL Classification: M15, D83, O33